Abstract:
Technological advances enable verified digital identities that use biometrics to confirm with high certainty the identity of a user. Applying these solutions to the Travel & Tourism sector offers significant benefits. Verified identities enable the secure, seamless movement and management of travellers across the air and non-air journeys. Utilizing traveller biographic, biometric, loyalty, credit card, travel history, proof of immunity or vaccine and other personal information, will allow governments and travel providers to move the traveller more efficiently and safely through journey touchpoints. Travellers will no longer be required to present and verify their identity, relevant travel (e.g. recently visited countries) and medical history (e.g. vaccine) at multiple touchpoints. The result reduces fraud and allows for the movement of more travellers securely and efficiently through existing infrastructure and easing resource requirements…
Description:
This report was prepared by the World Travel & Tourism Council (WTTC) in collaboration with its Knowledge Partner Oliver Wyman.
It has integrated the implications of COVID-19 into its consideration of seamless travel and looks specifically at the implementation of biometrics and digital identities to enhance security, facilitate travel, and drive a contactless experience.